Policies

Shipping & Returns

Straightforward policies from a small shop that wants you to be happy with your purchase.

Shipping

Fast, careful, from Reno.

All orders ship from Reno, Nevada via USPS. We pack every piece by hand to make sure it arrives safely.

Processing time: 1–2 business days

Standard shipping: USPS First Class (3–5 business days)

Shipping cost: Flat rate $4.95 — free shipping on orders over $75

Tracking: You'll receive a tracking number by email once your order ships

We currently ship within the United States. International shipping coming soon — if you're outside the US and want a piece, reach out and we'll work something out.

Returns

Not in love? Send it back.

We want you to love what you buy. If you're not completely happy with your purchase, you can return it within 14 days of delivery for a full refund.

Return window: 14 days from delivery

Condition: Item must be unworn, in original condition, with tags attached

How to return: Email hello@inclusiverebel.com with your order number and we'll send you return instructions

Refund timing: Processed within 3–5 business days of receiving your return

Return shipping is the buyer's responsibility unless we made an error or the item arrived damaged.

Exchanges

Wrong fit? We'll make it right.

Because every piece is one-of-a-kind, traditional exchanges aren't always possible — we may not have a second one. But we'll always work with you to find something you love. Email us and we'll figure it out together.

Damaged Items

Arrived broken? That's on us.

If your jewelry arrives damaged, email us at hello@inclusiverebel.com with a photo within 48 hours of delivery. We'll replace it or issue a full refund including shipping — no hassle, no runaround.

"We're a small shop. We don't hide behind policies — we just want you to be happy with what you bought."

Questions? Ask us.

Email hello@inclusiverebel.com or visit our contact page.

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